Transdev Customer Service Jobs

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Job Information

Transdev IT Manager in San Diego, California

About the Position

Join our team at San Diego Para! The IT Manager ensures the efficient and effective operation of the location’s network, workstations, servers, databases, telecom equipment, and peripherals; manages monitors and performs diagnostic to server and infrastructure application problems. The IT Manager also identifies, recommends, develops, implements, and supports cost-effective technology solutions for all aspects of the site. Manages scheduling software and databases and works in conjunction with software vendors. This opportunity salary is $80,000.

  • Establishes system and network parameters as necessary to bring about optimal network performance and monitors network equipment resources to ensure sufficient resources are available for continued processing.

  • Reviews, monitors, and controls all network activities and resource monitoring. Manage daily operations and assist and recommend future infrastructure upgrades. Maintain an inventory of computer equipment.

  • Provides network and data security and management of network server processes. Maintain network firewalls and employee internet management software.

  • Maintains subscriptions, routes, reporting, and other aspects of operational changes in Trapeze and other scheduling software.

  • Oversees planning for the growth of network resources by identifying needed processing power and computer resources.

  • Establishes procedures and standards for the orderly data flow throughout the site network. Maintains licenses and registrations of network and user software.

  • Manages IT systems' development, testing, deployment, monitoring, maintenance, upgrades, and support, including data centers, databases, servers, operating systems, and associated hardware.

  • Recommends purchase of equipment and supplies to meet operational requirements of the business.

  • Conducts research and remains current with the latest technologies and solutions supporting procurement efforts.

  • Maintains asset management for IT hardware, software, and equipment.

  • Develops maintenance schedules for routine work on systems after hours.

  • Performs other duties and responsibilities as assigned.


  • BS/BA in Computer Science, IT, Engineering, Management, Microsoft Certified Systems Engineer, or other related area

  • three years of Paratransit IT experience.

  • two years of supervisory experience is required.

  • Strong technical knowledge of network and server operating systems.

  • Experience with support of Windows Operating Systems, SQL Server, and Active Directory.

  • Proven experience in IT infrastructure planning, development, and operations.

  • Strong understanding of project management principles and practices.

  • Strong leadership skills.

  • Highly self-motivated and self-directed.

  • Keen attention to detail.

  • Proven analytical, evaluative, and problem-solving abilities.

  • Exceptional customer service orientation.

  • Microsoft and/or Unix certifications are strongly preferred.

  • Knowledge of Trapeze or other scheduling software, including database maintenance and administration.

About Transdev:

Based near Chicago, Transdev is the largest private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers every day the freedom to connect to what they care about in their cities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

EEO is the Law Poster:

Drug-free workplace

If based in the United States, applicants must be eligible to work in the US without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.


Job Category: Information Technology (IT)

Job Type: Full Time

Req ID: 898