Transdev Customer Service Jobs

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Job Information

Transdev Road Supervisor in ROCHESTER, Minnesota

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ

We’re Hiring for a Road Supervisor in Rochester, MN!

Transdev is proud to offer:

  • Attractive benefits package, including 401(k) with company contribution, medical, dental and vision.

  • Paid time off & vacation.

Our Road Supervisors are responsible for:

  • Communicates job requirements and responsibilities to drivers.

  • Takes responsibility for day to day scheduling, counseling and evaluation reports to local management.

  • Conducts on-the-scene accident investigation; assists drivers in preparing accident reports, OSHA reports and safety violations documents.

  • Designs and delivers driver training and safety courses; trains new drivers and retrains those involved in accidents.

  • Observes drivers on the road, and corrects safety problems on the scene while documenting violations.

  • Observes drivers on the road, and corrects safety problems on the scene while documenting violations.

  • Liaisons between drivers and both clients and organization in customer service issues.

  • Evaluates and monitors driver safety and performance, as well as compliance in legal, employment and labor policy matters.

  • Assists Safety Manager with DOT/FTA compliance regarding drug testing and recordkeeping.

  • Assists in dispatching, driving, interviewing, and miscellaneous clerical tasks as needed.

  • Meets all driver qualifications at location.

  • Obtains a CDL required to operate vehicles at location, maintains that license, and drives route periodically.

  • Ability to work a variety of shifts, including nights and weekend days. Current opening is 13:30 - 23:30 during the week and includes one weekend day or rotating weekends.

To qualify as a Road Supervisor, you’ll need:

  • A High School Diploma or GED

  • Supervisory experience preferred, with a minumum of holding a CDL with passenger endorsement for 2 or more year.

  • Computer literate with working knowledge of Word, Excel and PowerPoint

  • Familiar with basic vehicle mechanical processes and maintenance

  • Ability to effectively prioritize tasks and manage time effectively

  • Excellent verbal, written and relational communication skills, with ability to appropriately interact with employees of all levels including drivers, customers, senior management, client representatives, union officials and general public; fluent in English

  • Human resources and training experience

  • Work extended hours regularly, including Saturday

  • Demonstrate regular and consistent attendance and punctuality

  • Possess working vehicle to travel with in service area as needed

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; able to pass a drug screen

California applicants: Please Click Here for CA Employee Privacy Policy.

  • Job Category: Operations Management & Supervisory

Job Type: Full Time

Req ID: 1825

Pay Group: UC8

Cost Center: 54360

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.

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