Transdev Customer Service Jobs

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applicants: Please <a href="https://transdevna.com/california-employee-privacy-policy/" target="_blank" style="background: no-repeat transparent;outline: none;color: rgb(24,114,204);text-decoration: underline;display: inline-block;font-weight: 600;">Click Here </a> for CA Employee Pri
applicants: Please <a href="https://transdevna.com/california-employee-privacy-policy/" target="_blank" style="background: no-repeat transparent;outline: none;color: rgb(24,114,204);text-decoration: underline;display: inline-block;font-weight: 600;">Click Here </a> for CA Employee Pri
d. Find out more at <a href="http://www.transdevna.com/">http://www.TransdevNA.com </a> or <a href="https://www.youtube.com/watch?v=ilO5cv0G4mQ&amp;feature=youtu.be">watch an overview video </a>. </body></html>

Job Information

Transdev CityLift Scheduler/Administration Assistant in Peoria, Illinois

Providing care to our community!

CityLift and CountyLink services are provided by Transdev in the greater Peoria area. We give support and mobility to people who otherwise would not have the freedom to be apart of our great community. The CityLift Scheduler/Administrative Assistant position will provide support for our dispatch and management team in a variety of ways.

To view Transdev's Purpose and how we make a difference follow this link: https://youtu.be/ilO5cv0G4mQ" style="background: no-repeat transparent;outline: none;color: rgb(24,114,204);text-decoration: underline;display: inline-block;font-weight: 600;">https://youtu.be/ilO5cv0G4mQ

What we offer:

  • Hourly rate $17.68 with Annual raises

  • Medical/Dental/Vision health benefits - Blue Cross Blue Shield*

  • 401(K) retirement plan*

  • Paid time off and holidays*

  • Ability to advance your career

What you will be doing:

  • Maintains current knowledge of and adherence to all Transdev operating policies, directives, and procedures.

  • Responds, records and resolves customer feedback

  • Communicates and coordinates with internal departments to help meet customer needs

  • Appears for work on time and ready to work. Adheres to Transdev Attendance and Uniform Policy.

  • Requires commitment and execution of customer service described as, providing value added services to external and internal customers, including attitude and service knowledge and delivering our commitment to “I care, and I can do” with a smile.

  • Maintain a cooperative attitude with fellow coworkers, supervisors, managers, passengers and ALWAYS promoting company “good-will.”

  • Perform scheduling, data reconciliation and research on missing information for trips scheduled in the past and current trips.

  • Support recruitment and employment retention activities

Who you are:

  • High school Diploma or General Education Degree (GED)

  • Must be a minimum of 21 years of age and must have possessed a valid US Driver’s License for at least three years.

  • Must possess a valid Illinois driver’s license with a clean driving record. Must not have more than one traffic citation for a moving violation within the past two years and must have no DWI/DUI convictions within the past five years.

  • Read and speak the English language sufficiently to converse with the general public, to understand highway traffic signs and signals in the English language, to respond to official inquiries, and to make entries on reports and records.

  • Must be able to work weekends, very early mornings, days, evenings, and holidays.

  • Must be able to use company communications systems and communicate clearly and effectively in person and over the telephone.

  • Must be able to read a map and possess knowledge of the service area.

  • Ability to accurately type 45-55 words per minute.

  • Working knowledge and proficiency with Microsoft Word, Excel, and PowerPoint.

  • Ability to read, understand, and interpret instructions, policies, and procedures.

  • Strong written and oral communication skills; uses proper grammar and appropriate form in routine correspondence; uses tact, diplomacy, and flexibility in all interactions.

  • Ability to organize and perform work efficiently, strong attention to details.

  • Basic math skills.

  • Ability to organize and perform work efficiently, strong attention to details.

  • Must be hospitable, guest/customer service oriented, and be willing to serve the needs of passengers.

Pre-Employment Requirements:

  • Must submit to drug testing. We do test for all drugs including marijuana.

  • Must consent to a background check

  • Must be able to maintain a DOT medical card

About us:

Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit and shuttle services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe, sustainable, and innovative mobility solutions. Our mission is to improve public transportation, to enhance quality of life and contribute to a more sustainable environment.

If you have any questions, please contact our Human Resources Manager, Peter Litwiller, at peter.litwiller@transdev.com or by cellphone (309) 868-2380. We look forward to hearing from you

*May change based upon local Collective Bargaining Agreement (CBA)

About Transdev:

Based near Chicago, Transdev is the largest private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers every day the freedom to connect to what they care about in their cities. www.transdevna.com

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status or any other classification protected by federal, state, or local law.

Transdev is a drug free workplace.

California applicants: Please Click Here for CA Employee Privacy Policy.

Job Category: Administrative / Clerical / Payroll / HR / Accounting

Job Type: Full Time

Req ID: 1782

Pay Group: I4B

Cost Center: 236

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.

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