Transdev Customer Service Jobs

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Job Information

Transdev Road Supervisor in North Las Vegas, Nevada

Now Hiring for Road Supervisor!

We are looking for a highly motivated and experienced Road Supervisor to join our team. The ideal candidate will have a passion for safety and a commitment to ensuring the smooth operation of our transportation network.

Why Work for Us?

  • Competitive Salary

  • Great benefits including health, vision, dental insurance, and 401K

  • Life insurance, Disability insurance, and Paid Holidays

  • Employee Assistance Program

  • Career Advancement Opportunities

View Transdevs Purpose and see how we make a difference follow this link:


  • Performs all vehicle operator safety evaluation ride checks, investigates and responds to situations, helps resolve operational issues and assists with transit passengers as necessary.

  • Communicates job requirements and responsibilities to drivers.

  • Takes responsibility for day to day scheduling, counseling and evaluation reports to local


  • Conducts on-the-scene accident investigation; assists drivers in preparing accident reports, OSHA reports and safety violations documents.

  • Designs and delivers driver training and safety courses; trains new drivers and retrains those involved in accidents.

  • Observes drivers on the road, and corrects safety problems on the scene while documenting


  • Liaisons between drivers and both clients and organization in customer service issues.

  • Evaluates and monitors driver safety and performance, as well as compliance in legal, employment and labor policy matters.

  • Assists Safety Manager with DOT/FTA compliance regarding drug testing and recordkeeping.

  • Assists in dispatching, driving, interviewing, and miscellaneous clerical tasks as needed.

  • Meets all driver qualifications at location.

  • Obtains a CDL required to operate vehicles at location, maintains that license, and drives route periodically.

  • Additional duties as assigned.


  • Commercial Drivers License Class B with passenger and air brake endorsements

  • A High School Diploma or GED

  • Supervisory experience with hourly employees, with 2-3 years of transit supervisory experience preferred

  • Computer literate with working knowledge of Word, Excel and PowerPoint

  • Familiar with basic vehicle mechanical processes and maintenance

  • Ability to effectively prioritize tasks and manage time effectively

  • Excellent verbal, written and relational communication skills, with ability to appropriately interact with employees of all levels including drivers, customers, senior management, client representatives, union officials and general public; fluent in English

  • Human resources and training experience

  • Work extended hours regularly, including weekend and overnight shifts when needed

  • Demonstrate regular and consistent attendance and punctuality

  • Possess working vehicle to travel with in service area as needed

  • Essential Job Functions:

  • Use of full ranges of hearing, speech and vision

  • Use of fingers (manual dexterity) handling paperwork

  • Stoop, crouch, squat or kneel when performing inspections of any type

  • Bend at knee, hip, waist when performing duties

  • Stand while performing inspections and platform training

  • Be subject to wet, cold or hot environmental conditions

  • Write reports in a coherent, legible way

    • Ability to pass a DOT physical examination, including a background and a drug test

Physical Requirements:

  • Must be able to work shifts or flexible work schedules as needed.

  • Regularly required to stand; walk; use hands to manipulate, handle or feel; reach with hands or arms; and talk or hear.

  • Frequently required to sit.

  • Occasionally required to climb or balance; stoop, kneel crouch or crawl; and smell.

  • Occasionally required to lift up to 25 pounds.

  • 100% of the workday is spent outdoors monitoring service on routes, transit facilities, and company locations. Must be able to work in extreme heat and cold and in a damp environment with moderate noise.

  • Remaining work is accomplished in an office or in a cubicle space equipped with a telephone and computer; time is spent sitting, typing, or looking at a computer.

About Transdev:

Based near Chicago, Transdev is the largest private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers every day the freedom to connect to what they care about in their cities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

EEO is the Law Poster:

Drug free workplace

If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check.

Job Category: Other

Job Type: Full Time

Req ID: 2023-27426