Transdev Customer Service Jobs

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Job Information

Transdev HRIS Analyst II in Lombard, Illinois

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ

Overview of Position:

This position assists the HRIS Manager as a HRIS Analyst this position serves as technical support for human resources and assists with ensuring data integrity, data analysis, testing of system changes, report writing and analyzing data flows for process improvement opportunities.

Key Responsibilities:

  • Provide application support/maintenance, as needed, by trouble shooting issues, proposing solutions and implementing/deploying issues

  • Act as support for HRIS end users

  • Write, maintain, and support a variety of reports or queries using appropriate reporting tools

  • Assist in development of standard reports for ongoing customer needs

  • Assist in the review, testing and implementation of HRIS upgrades or patches and document process and results

  • Recommend process/customer service improvements, innovative solutions, policy changes

  • Provides user training and hands-on support, supporting the ASKHRIS mailbox.

Other duties as required.

Education, Licensing, and Certifications:

Education: This position requires college, university or equivalent degree in Human Resources, Information Technology or 5 years of related professional experience

Experience:

  • Five to seven years of relevant information systems experience in a decentralized environment required

  • Experience with ADP Enterprise required

Skills and Knowledge Required:

  • In depth knowledge of the ADP Enterprise V5 application or an equivalent HRIS System Application – i.e. Ceridian, UltiPro or Workday

  • Systems or module implementation experience

  • Strong working knowledge of Microsoft Office

  • Excellent written and oral communication skills, including the ability to develop and execute user training

  • Ability to work well with all employees and departments

  • Maintains confidentiality of all information

Travel requirement less than 5%

Pre-Employment Requirements:

  • Must submit to drug testing and a criminal background check

Physical Requirements:

  • Must be able to work shifts or flexible work schedules as needed.

  • 100% of work is accomplished indoors and in air conditioned or well-ventilated facilities

  • Work is accomplished in an office or in a cubicle space equipped with a telephone and computer.

  • The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

Version Nov 2014

Job Category: Administrative / Clerical / Payroll / HR / Accounting

Req ID: 2134

Pay Group: NF2

Cost Center: 806

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.

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