Transdev Customer Service Jobs

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Job Information

Transdev Network Specialist in Denver, Colorado

Become a Network Specialist with Transdev!

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more atwww.TransdevNA.comor watch an overview video athttps://youtu.be/ilO5cv0G4mQ

Transdev is proud to offer:

  • $17.00/ hr

  • Attractive benefits package, including 401(k) with company contribution, medical, dental and vision.

  • Paid time off & vacation

Network Specialist - Remote

Overview

The Network Specialist works in support of the goals of the Network Operations and establishes positive and effective working relationships with transportation providers and other key.

The Network Specialist reviews and monitors transportation provider’s credentialing documents according to the established schedule, responds to update requests, and provides education regarding requirements.

Duties

  • Reviews and verifies transportation provider credentials according to the established schedule to ensure they meet contractual and regulatory requirements.

  • Provides credentialing requirements education and guidance to key stakeholders.

  • Collects, analyzes, and reports on credentials.

  • Processes new provider applications and monitors status.

  • Maintains current knowledge of local regulatory changes impacting credentialing.

  • Develops and maintains positive working relations with the Provider Network

  • Respond to emails, phone calls and written requests from transportation providers and internal customers while providing consistent and accurate information.

  • Perform additional duties and responsibilities as needed and/or assigned.

Qualifications:

  • High School Diploma or General Education Degree (GED) required.

  • Must be professional and customer service oriented with the ability to provide exceptional customer service via phone and email.

  • Ability to proficiently operate a computer and Microsoft Word, PowerPoint, and Excel, Teams, and Outlook proficiency.

  • Ability to remain organized and pay close attention to detail.

  • Ability to accurately conduct primary and secondary research.

  • Ability to read and comprehend instructions, short correspondence, and memos.

  • Ability to write correspondence and effectively present information.

  • Ability to effectively prioritize multiple tasks and deadlines.

  • Ability to complete assignments with minimal supervision and direction.

Requirements:

  • Reliable, high-speed internet connection.

  • Able to work remotely with no interruptions.

  • Must be able to work flexible hours and accommodate advanced-notice schedule changes.

  • Must pass a pre-employment drug test and background check.

  • Must provide a complete and verifiable employment history.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

California applicants: Please Click Here for CA Employee Privacy Policy.

Job Category: Administrative / Clerical / Payroll / HR / Accounting

Req ID: 2577

Pay Group: CDB

Cost Center: 406

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.

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