Transdev Customer Service Jobs

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Job Information

Transdev Paratransit Dispatcher in Allentown, Pennsylvania

Dispatcher needed inAllentown, PA!

Transdev is actively seeking a transportation dispatcher for their paratransit route service in the Allentown, PA area. We are looking for a qualified dispatcher who can provide excellent customer service to both our passengers and our drivers.

The starting hourly rate is $20.00, with the potential of increase after 90-day probationary period.

Candidate must be available to work weekends and evenings.

Join Transdev and become a part of the largest private-sector operator of transportation in North America, one that cares about its employees, passengers, and the communities they serve.

Why Work with Us?

  • Competitive Wages

  • Comprehensive benefits

To view Transdev’s Purpose and how we make a difference follow this link:">

Job Description:

  • Responds, records, and resolves customer feedback via multiple channels.

  • Communicates and coordinates with internal departments to help meet customer needs.

  • Performs weekly audits that meet Transdev’s policies and procedures.

  • Assure that all routes are covered utilizing appropriate vehicles, personnel, equipment, and information.

  • Optimize use of company operating system to monitor, dispatch, and improve service to the customers.

  • Other duties as required.

Employment Requirements:

  • Must be at least 21 years old with a high school diploma, GED or equivalent.

  • Minimum 1 year of dispatch operations experience

  • Excellent communication skills with ability to adapt to changing situations and listen to feedback.

  • A customer service-oriented mentality with attention to detail.

  • Must have a valid driver's license.

  • Clear driving record and background.

  • Must successfully pass pre-employment drug test, DOT physical, and completion of I-9 employment verification.

Physical Requirements:

  • Must be able to work shifts or flexible work schedules as needed.

  • Prefer open availability.

  • Must be able to work weekends.

  • Most of the work is accomplished indoors and in air conditioned or well-ventilated facilities.

  • Most of the work is accomplished in an office or in a cubicle space equipped with a telephone and computer.

  • The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.

If you have any questions, please contact

About Transdev:

Based near Chicago, Transdev is the largest private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers every day the freedom to connect to what they care about in their cities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

EEO is the Law Poster:

Transdev is a drug free workplace

If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check.

Job Category: Call Center / Dispatch / Reservationist / Scheduler

Job Type: Full Time

Req ID: 950