It's never been easier to engage in dialogue with our passengers.
Customer service is moving into a new era where immediate action is not only important, but necessary. If you like solving problems and making people’s day, this job is for you.
When working in customer service at Transdev, you are integral in delivering on our purpose through every interaction. For you, it’s truly about empowering the freedom to move every day, with confidence, thanks to safe, reliable and innovative solutions that serve the common good.
What we’re looking for:
- Offer regular support to our passengers
- Ensure our passengers' requirements are met every day, via phone, email or in person
- Sensitively interact with passengers to address their needs
- Investigate, resolve, document and respond to customer feedback in a timely manner
Our commitment to you:
- Rewarding career with opportunities to grow
- Paid training for your continuous development
- Competitive benefits (including Medical/Dental/Vision, retirement plan and paid time off)
Come join the largest private-sector operator of public transportation in the U.S.—one that cares about you, our passengers and the communities we serve.
Careers in motion
Every position brings value to Transdev. You bring value.
Whether you are a bus operator, maintenance specialist, customer service representative, safety manager, financial analyst or human resource coordinator – there is a career path for you at Transdev. Listen to some of our stories.
Proudly operating a 32,000 person workforce with 67% diversity across our U.S. operations.
We provide 200 million passenger trips annually, providing safe, reliable, innovative and equitable mobility solutions.
Benefits you need and deserve
Keeping you healthy and safe is a top priority.
At Transdev, our employees are our greatest asset. Our employees drive our growth and success and, in turn, we want to offer competitive and flexible plans that help our eligible employees make the best decision for their healthcare, retirement and their personal situations. In order to address our people’s needs, our benefits vary based on geographic location and union contractual requirements.
Diversity, equity and inclusion work hand-in-handSkip Slideshow
We are committed to maintaining a strong focus on diversity, equity and inclusion, and always looking at ways to improve at all levels of the organization.
Diverse teams are critical for innovation. Inclusive teams increase the level of collaboration. A diversity of ideas, talent and competencies can benefit both the workforce and the company as a whole. Creating an environment where people from diverse backgrounds can communicate, work together and understand each other's needs and perspectives will lend itself to a more engaged workforce committed to an organization and its results.
For us, sustainability is the key. That involves building and maintaining a diverse workforce, ensuring an equitable and inclusive culture and keeping our ongoing commitment to open engagement with all employees. Diversity, equity and inclusion work hand-in-hand to ensure that our commitment to our people, values, and performance are sustained to create a safe and rewarding work experience for all our employees.
The Transparency in Coverage Final Rules require certain group health plans to disclose on a public website information regarding in-network provider rates and historical out-of-network allowed amounts and billed charges for covered items and services in two separate machine-readable files (MRFs). The MRFs for the benefit plan options offered under the Transdev Services, Inc.
Click here for the Health and Welfare Plan >>
(Note: The files available through the link use a .gzip format which may require a tool for opening. Employees of Transdev should not attempt to access the files from a Company computer.)
Transdev provides reasonable accommodation so that qualified disabled applicants may participate in the selection process. If you have difficulty using the website and need to request an accommodation, please email firstname.lastname@example.org or call (630) 382-1104 (United States based number) for assistance. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.